This Policy applies to our consumer Service available on web, iOS, and Android. The Service enables you to record and organize life context and interact with an AI council through that context. Limited anonymous/guest use is supported. This Policy does not cover third-party websites or services that we do not control.

We collect the following categories of information:

• Account and Profile: name, email, phone number, profile photo, OAuth identifiers (Google/Apple), and similar account metadata.
• User Content: prompts, chats, notes, files, images, voice notes, and activity logs you choose to store in the Service. Content is encrypted for the user following our platform standards.
• Device and Usage: device type, operating system, app version, and basic usage information. We use Firebase for error logging and diagnostics.
• Payments: subscription details processed by Stripe. We do not store full payment card numbers; Stripe processes payment information on our behalf.
• Cookies/Local Storage: essential cookies or local caches to keep you signed in, improve performance, and speed up loading; no advertising trackers.
• Sensitive Information: while we do not require sensitive information (e.g., health, financial, biometric, or government IDs), you may submit such information in your content at your discretion, similar to a notes app.

We may use third‑party AI APIs (e.g., OpenAI, Anthropic, Google, or others). Providers may change over time. We require logging to be disabled where supported and do not permit providers to use your content to train their models. We do not use your data to train our own models.

Where applicable (e.g., EU/UK), we rely on various legal bases: consent (e.g., when you submit content), performance of a contract (to provide the Service), legitimate interests (e.g., to secure and improve the Service), and compliance with legal obligations.

• Service Providers/Processors: including hosting and database (Firebase, USA), payment processing (Stripe), authentication providers (Google/Apple), and AI model providers.
• Diagnostics and Security: Firebase error logging and similar services for reliability and safety.
• Legal and Safety: to comply with law or protect rights, safety, and security.
• Business Transfers: in connection with mergers, acquisitions, or asset sales.

We do not sell your personal information or share it for targeted advertising.

Your information may be transferred to and processed in countries other than your own, including the United States (e.g., Firebase hosting). Where required, we use appropriate safeguards (such as contractual commitments) to protect your information across borders.

We employ safeguards including encryption in transit and at rest consistent with platform capabilities (e.g., Firebase standards). No method of transmission or storage is 100% secure.

By default, we retain account information and user content until you request deletion or your account is terminated. Diagnostic logs are retained as needed for reliability and security. Local caches are ephemeral.

• Canada (PIPEDA): you may request access to, correction of, or deletion of your personal information, subject to legal exceptions.
• EU/UK (where applicable): you may have rights to access, rectify, delete, restrict or object to processing, data portability, and to withdraw consent.
• California: we do not sell your personal information; you may request access and deletion, subject to exceptions.

Contact us at hello@withopine.com to exercise rights. Identity verification may be required.

The Service is intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact hello@withopine.com.

We use essential cookies and local storage to operate the Service (e.g., session management, caching). We do not use advertising trackers. You can control cookies through your browser settings; disabling certain cookies may affect functionality.

Subscriptions are processed by Stripe. Stripe collects and processes payment information subject to its own privacy policy. We receive limited billing metadata and do not store full payment card numbers.

We may update this Policy from time to time. If we make material changes, we will provide notice (e.g., by updating the date, in‑app notice, or email). Your continued use of the Service after changes become effective constitutes acceptance of the revised Policy.

If you have questions or requests, email us at hello@withopine.com or contact us at Toronto, Canada.

This Policy is provided for transparency and does not constitute legal advice.